Terms & Conditions

Welcome to Shoptzar. By using this website and purchasing from us, you agree to the terms below.

Website: www.shoptzar.in  |  Last updated:

1) General

  • Shoptzar is an e-commerce platform offering gifting products, home & living items, health & wellness goods, and perfumes/fragrances.
  • You must be 18+ years or use the site under guardian supervision.
  • We may modify these terms at any time. Continued use constitutes acceptance.

2) Products & Orders

  • We aim for accurate titles, images, and descriptions; minor variations in color, size, or packaging may occur.
  • Orders are accepted subject to availability. If unavailable after purchase, we will offer a refund or alternative.
  • We may cancel orders for pricing errors, suspected fraud, or technical issues.

3) Pricing & Payment

  • All prices are in INR and inclusive of applicable taxes unless stated otherwise.
  • Payments are processed securely via gateways such as UPI, Cards, Net Banking (e.g., Razorpay).
  • Payment failures are the responsibility of the payment provider; we’ll assist with status where possible.

4) Shipping & Delivery

Free Shipping on orders above ₹399 (India only).
  • Processing time: typically 1–3 working days; delivery: 3–7 working days depending on location.
  • Delays due to courier partners, strikes, weather, or force majeure are outside our control.

5) Returns, Replacements & Refunds

  • Eligible within 7 days of delivery for unused items in original packaging (proof of purchase required).
  • Non-returnable (unless defective/damaged on arrival): perfumes, hygiene items, customized/personalized goods.
  • Refunds are issued to the original payment method within 5–7 working days after inspection.

6) Use of Website & Intellectual Property

  • Do not attempt unauthorized access, inject malware, or disrupt services.
  • All content (logos, graphics, text, photos) is owned by Shoptzar or licensors; copying/reuse requires written consent.

7) Warranties & Liability

  • Products are provided “as is” with standard consumer warranties under applicable law.
  • We are not liable for indirect, incidental, or consequential damages arising from site use or product misuse.
  • Our total liability is limited to the amount paid for the product in question.

8) Privacy

Your data is handled per our Privacy Policy. Payment details are processed securely by our gateway partners.

9) Governing Law & Dispute Resolution

These terms are governed by the laws of India. Courts at Indore, Madhya Pradesh shall have jurisdiction, unless mandated otherwise by law.

10) Contact

Questions? Reach us at:
📧 support@shoptzar.in