Privacy Policy
1) What We Collect
- Contact data: name, email, phone, billing/shipping address.
- Order data: items purchased, payment status, invoices.
- Payment data: processed securely by our payment partners (e.g., Razorpay). We do not store full card/UPI details.
- Technical data: IP, device/browser info, cookies, analytics.
- Support data: messages, reviews, returns requests.
2) How We Use Your Data
- Process and deliver your orders; provide invoices and updates.
- Customer support, returns, refunds, and warranty purposes.
- Improve products, website experience, and prevent fraud.
- Send service, transactional, and (with consent) promotional emails/SMS/WhatsApp. You can opt out anytime.
3) Cookies & Analytics
We use cookies for core site functions (cart, login) and analytics/ads (e.g., Google Analytics/Ads, Meta Pixel) to understand usage and show relevant offers. You can control cookies via your browser settings.
4) Sharing & Disclosure
- Logistics: courier partners to ship your orders.
- Payments: payment gateways to process transactions.
- IT/Support: hosting, analytics, email/SMS providers.
- We do not sell your personal data. We may disclose information if required by law or to prevent fraud/security incidents.
5) Data Security
We use SSL encryption, access controls, and industry-standard safeguards. However, no method is 100% secure; use the site responsibly.
6) Your Rights
- Access, correct, or delete your personal data (subject to lawful retention).
- Opt out of marketing communications.
- Withdraw consent where processing is based on consent.
7) Data Retention
We retain data as long as necessary for orders, tax/compliance, and legitimate business needs.
8) Third-Party Links
Our website may include links to third-party sites. Their privacy practices are not controlled by us.
9) Children’s Privacy
This site is intended for users 18+. If a guardian believes a minor has provided data, contact us to remove it.
10) Contact
Privacy queries: 📧 support@shoptzar.in